Our TopTenREVIEWS Gold Award winner, Allstate Motor Club, offers comprehensive services, competitively priced plans and generous membership benefits. With over 50 years of reliable service, Allstate Motor Club is the best roadside assistance service available. Their range of services and plans is more expansive than most of the other motor clubs we reviewed.
This emergency roadside assistance service offers three levels of membership plans, starting with the Roadside Advantage plan, then upgrading to the Deluxe plan and the Platinum Elite plan. Each plan is an annual membership and there is no additional sign-up fee lurking in the fine print. Coverage of one additional adult family member with a valid driver's license is included with each of the three plans, and you can add more members to any plan for a small annual fee.
When you become a member of any of Allstate Motor Club's plans, you gain access to a vast array of roadside services. Each plan includes 24-hour service from over 35,000 providers that are part of their nationwide network as well as a whole range of important roadside services. While the benefit allowances vary per plan, the quality of the services does not. Tire change service, in case you get a flat tire or worse, is included with every plan, as are towing services, fuel delivery, dead battery and lock out services. Winching services are not included, so you will have to pay to get pulled out of a hole, some mud or a ditch.
One of the best features Allstate Motor Club offers is their 30-minute on-time arrival guarantee. This service ensures you’ll receive help within 30 minutes of the estimated time of arrival or Allstate will give you a 25% discount off next year's membership charge. Unlike other breakdown services, the qualified service providers used by Allstate hustle to get to you and get you back on the road. It is great to know that if you ever become stranded you shouldn't have to wait for hours for a rescue service to get to you.
The biggest differences in each road service plan is the dollar amount of covered service. The Roadside Advantage plan covers up to $100 for roadside assistance, up to $500 towards an arrest bond certificate and $750 of trip interruption reimbursement. As you upgrade to the premium plans, the dollar amounts for these services increases.
For roadside assistance no matter your location, you can call Allstate Motor Club’s toll-free number to reach their emergency roadside assistance line and 24-hour dispatch center. If your vehicle breaks down when you’re far from home, Allstate Motor Club covers travel interruption expenses. This particular service reimburses you a benefit of a certain amount (depending on your plan) that pays for hotel, transportation and food expenses if your car breaks down 100 miles or more from home.
Allstate Motor Club's road service plans cover personal automobiles, light trucks, vans and SUVs. The basic Roadside Advantage plan does not include coverage for RVs, motorcycles or trailers, although coverage can be purchased for an additional cost.
Allstate Motor Club's RV Roadhelp plan includes all the same breakdown services found in the other plans and gives you access to personal concierge assistance available 24 hours a day and a $1500 travel interruption benefit.
When you become a member of Allstate Motor Club, you receive dozens of extra benefits. One of the most impressive extras you’ll receive with Allstate is their online travel-planning tool, TRIP-PLAN, which is a selection of tools you won’t find with any other roadside assistance plan. Allstate has partnered with Rand McNally to help you create a personalized road trip, including detailed premier maps and directions, travel and tourist information, road construction maps, lists of campgrounds and recommended hotels found along your route. A whole cache of online maps is also available to members, and they can be found on Allstate Motor Club’s site.
If you’re too busy to plan your trip, Allstate Motor Club provides travel-planning services that are available to members for a reduced fee. Simply call or email with your trip plans, and they’ll create the best route to meet your needs; they will even point out roadside attractions so you don’t miss a thing. Another attractive extra available with Allstate is the “Special Deals” area located under the “Travel” menu. Here you’ll find significantly reduced travel packages.
A whole slew of retail discounts are provided with Allstate Motor Club. One of these is the flight discounts they offer thanks to a partnership with CWT Travel, where they offer exclusive airline deals to destinations across the globe. The “Express Air Search” flight search widget on Allstate’s site helps you quickly find the lowest flight prices available.
Several other members-only discounts are offered when you join this auto club. For example, rental car savings are provided, and they can include upgrades like extra days to rent your car and additional mileage allowance. Dining discounts offer you up to 50% in savings at over 55,000 restaurants nationwide. You’ll also receive discounts on health and beauty services, like savings on salons, gyms and spas, shopping (at over 30,000 participating stores), recreation, movies, and auto stores and related services.
If you’re looking to save on your cell phone bill, you’ll love Allstate’s partnership with T-Mobile where they offer 6% off reoccurring charges if you’re an Allstate member. You'll also enjoy 20% off chocolates from Fannie May and 15% off flowers from Telaflora. Allstate has a “Savings Calculator” on their site, where you can check various services you use on a weekly, monthly or yearly basis to see how much you’d save in a year with the retail discounts they offer with their roadside assistance plans.
An extra for smartphone users is the Allstate Motor Club mobile app, which is only available when you join one of their plans. This free app gives you one-touch access to help and is GPS-enabled. This lets Allstate pinpoint your exact location when you call in for assistance and reduces the time it takes them to reach you. They will also send your reference number, service info and estimated time of arrival directly to your phone.
Driver resources are another helpful extra you’ll find on Allstate’s site. They offer driving safety tips, vehicle safety ratings, recall information and car buying services that offer members upfront prices in writing. They also offer a Price Protection Certificate. And if you want to research the history of a car before buying it, Allstate offers free CARFAX reports with their Platinum Elite Plan and 25% off CARFAX reports with their other plans.
Additionally, an arrest bond certificate, which is a reimbursement in case you’re wrongly arrested for certain moving traffic violations, is offered with each plan. The pre-determined benefits vary depending on the plan. Residents of California and Colorado, however, are not able to receive the arrest bond reimbursement, and the reimbursement amount varies by state.
Allstate Motor Club makes it easy to get in touch with them, no matter the question. They offer a toll-free customer service phone number that’s available 7:00 a.m. - 7:00 p.m. CST, Monday–Friday. There are separate phone numbers for their Travel Center and 24-hour roadside assistance line. A regular mail address is also provided, and a FAQs section answers commonly asked questions.
Allstate Motor Club is a top-rated roadside assistance plan that delivers reliable and professional emergency roadside assistance, no matter your location. The peace of mind you get from the on-time guarantee, coupled with all the generous discounts and deals available to members, make Allstate Motor Club the best emergency roadside assistance services available.
Allstate Motor Club offers an on-time guarantee and lets you add a spouse or one other licensed driver to the plan. They also have a mobile application that is GPS-enabled to help dispatchers find out exactly where you are stranded.
This roadside assistance does not provide concierge service with their basic plan, and winching services are not part of the covered services.
Allstate Motor Club's basic plan offers drivers great roadside assistance, and the On-Time Guarantee helps ensure that you won't be left stranded for long when you need assistance.